24-hour home care means professional caregivers are in your loved one's home around the clock, working in rotating shifts so someone is always awake, including overnight. It's the right level of care when a senior needs active help at any hour: getting to the bathroom at 2 a.m., managing nighttime wandering from dementia, or recovering after a hospital stay when falls are most likely.
Havenwood Care provides 24-hour home care throughout Hartford County from our office in Farmington. We're locally owned, Connecticut licensed (DCP HCA #0002903), and we'll tell you honestly whether you need 24-hour care, or whether live-in care could give you the same peace of mind for roughly half the cost.
Or call us. We'll explain your options and exact pricing in one conversation.
Most families don't start with 24-hour care. They arrive at it after a fall, a diagnosis, or a night that scared everyone. It's usually the right fit when:
Nights have become the dangerous part of the day. Your loved one gets up at night to use the bathroom, is unsteady in the dark, or has already fallen overnight.
Dementia is progressing. Sundowning, nighttime wandering, or confusion about time means someone needs to be awake and watching, not asleep down the hall.
They're coming home from the hospital or rehab. The first weeks after discharge carry the highest risk of falls and readmission. Round-the-clock support bridges the gap safely.
Family caregivers are running on empty. If you or a sibling have been covering nights, 24-hour care returns you to being a daughter or son instead of the night shift.
The alternative being discussed is a facility. For many families, 24-hour care at home is the answer to "we're not ready for a nursing home."
With Havenwood's 24-hour care, caregivers work in rotating shifts, most commonly two 12-hour shifts per day, so the caregiver on duty is always awake, alert, and rested. This is the key difference from live-in care, where one caregiver resides in the home and sleeps there overnight.
Your care team stays small and consistent. The same few caregivers rotate through your loved one's schedule, so faces stay familiar and routines stay intact. Every shift follows a written care plan we build with your family, and we adjust it as needs change.
These two get confused constantly, including by agencies. Both provide someone in the home day and night. The difference is whether the caregiver sleeps.
| 24-Hour Care | Live-In Care | |
|---|---|---|
| Caregiver is awake | At all times, including overnight | Sleeps in the home; wakes if needed |
| Staffing | Rotating shifts (typically two 12-hour shifts) | One primary caregiver residing in the home |
| Best for | Active nighttime needs: frequent toileting, wandering, high fall risk, advanced dementia | Safety, supervision, and daytime help, with mostly restful nights |
| Home requirement | None beyond normal access | Private bedroom for the caregiver |
| Starting cost with Havenwood | From $26/hour (about $624/day with two 12-hour shifts) | From $359/day |
The honest rule of thumb: if your loved one needs hands-on help more than a couple of times per night, 24-hour shift care is the safer choice. A caregiver who's awake responds in seconds. If nights are mostly quiet and the goal is constant presence and daytime support, live-in care delivers that at close to half the daily cost. On your consultation call we'll ask about a typical night and tell you plainly which one fits.
Most agencies make you sit through a sales visit to hear a price. Here are ours:
| Shift Length | Rate |
|---|---|
| 12-hour shifts (24-hour coverage) | From $26.00/hour ($312 per shift) |
| 8-hour shifts | From $34.50/hour ($276 per shift) |
| 4+ hour shifts | From $39/hour |
| Live-in care (alternative to 24-hour) | From $359/day |
Rates are starting points; your exact quote depends on the level of care your loved one needs, and we'll confirm it in your first conversation, before any assessment visit. A 10-hour weekly minimum applies to hourly care.
Most families pay privately. If your loved one has long-term care insurance, we work with it. We'll help you verify what the policy covers and provide the invoices and daily care notes your insurer requires for reimbursement. Connecticut also operates programs such as the Connecticut Home Care Program for Elders (CHCPE) that help eligible seniors pay for care at home; we can help you understand whether your loved one may qualify.
We're based in Farmington, not a franchise call center. The person who builds your care plan answers your calls.
Our rates are on this page. That's not normal in this industry. It should be.
Every caregiver passes a background check, reference verification, and skills assessment before joining Havenwood, and we match on personality and needs, not just availability.
Through our affiliated transportation company, we can arrange wheelchair-accessible transportation for medical appointments, a service most home care agencies simply can't offer.
24-hour care can typically begin within days of your in-home assessment.
Havenwood Care provides 24-hour home care in Farmington, West Hartford, Avon, Simsbury, Glastonbury, Newington, Wethersfield, Plainville, New Britain, Bristol, Bloomfield, Windsor, and surrounding Hartford County communities. If you're nearby but don't see your town, call us. We can almost certainly help.
Tell us what's going on with your loved one and what nights look like right now. We'll tell you whether 24-hour care, live-in care, or something lighter is the right answer, with exact pricing, in one conversation.
Book a Free ConsultationOr call (860) 703-4760 directly. We usually respond within two business hours.
